Show Your Customers Some Extra Love This Month!

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With Valentine’s Day right around the corner, it’s that time of year to set aside our busy schedules to show our loved ones how much we care about them. Why not do the same with your business? Here are a few ways that small business owners can show their customers how much they care in the spirit of Valentine’s Day! Here are a few ways that small business owners can show their customers how much they care in the spirit of Valentine’s Day:  
  1. Send Your Customers a Valentine: Remember how excited you were as a kid picking out a fun box of valentines with your favorite cartoon characters on them, and receiving little love notes with candy from all your classmates? Not to mention the giddiness you may feel today receiving a heartfelt card, flowers, chocolate, or a fancy meal from your significant other! Why not send your customers and clients valentines as well? Consider developing a direct mail piece with either a witty phrase or sentimental message designed to mimic a traditional valentine. Include a piece of candy, fun promotional items, or a coupon to grab your customer’s attention. Nothing beats a fun surprise of an unexpected delivery. For your larger clients, consider hand-delivering a gift basket, a box of chocolate, or flowers to let them know you care!
  2. Ask Your Customers for Feedback: Communication is the foundation of every great relationship. This month, figure out what your customers genuinely like about your business, and what may be some pain points they experience with your company, by asking for their feedback. Listen to what they have to say and address any issues they have. Two-way communication with your customers and clients is the best way to ensure their needs are being met and may save some headaches in the long run in the form of a negative review online. Online survey programs like SurveyMonkey are very inexpensive to use but can garner the valuable feedback you need to increase your repeat customers. Take some time this month to go through and respond to online reviews – both positive and negative – to let your customers know their feedback is heard and appreciated. Subscribe to an online reputation software (contact us to learn more) to funnel all of your online reviews to one dashboard, and send out a couple of text message blasts to your customers to solicit even more reviews on sites like Google, Facebook and Yelp.
  3. Don’t Forget About Singles: It’s easy to focus your marketing on love and romance this time of year, but don’t forget about the portion of your customer base that is single. Switch up your messaging on February 13th for Galentine’s Day (à la Leslie Knope) and February 15th for Singles Awareness Day. Another related holiday in February to have some fun with is “Love Your Pet Day” on February 20th. Use social media to get creative around these special days!
  Are you looking for additional ways to show your customers some love? Or, do you have a fun Valentine’s-themed marketing idea that you need help executing? We can help! Contact TRIO today.     renee Renee Schneider Trio Marketing p. 515.259.0577 c. 316.644.7029 e. renee@trioagency.com
linkedIn A little more about us: TRIO is a full-service marketing communications company providing a wide array of integrated marketing services to meet all of your business and marketing needs.  At TRIO, we understand that each client is unique; therefore we provide customized solutions based on your goals and growth objectives. All of our recommendations are made specifically for you and your business. TRIO Marketing, Branding and Advertising delivers an effective blend of creative talent and strategic thinking, delivering results that increase the bottom line of our client partners. We utilize our network of local experts in the community to execute the campaigns on the basis of design, printing and mailing. Our Services include:
  • Marketing, Branding, Public Relations and Advertising Consulting
  • Strategic Annual Marketing Plan Development
  • Integrated and Interactive Marketing Services including E-mail and SMS Marketing
  • Promotional Products
  • Media Negotiation, Placement & Spot Traffic Management Print Design & Production
  • Web Development & Search Engine Optimization
  • Direct Mail Services
  • One-on-One Sales Team Development
At TRIO, we work hard to combine marketing talent and technology with outstanding customer service to build long-term partnerships with you and your business. Our strategies are delivered on time and in a cost-effective manner to achieve maximum response and grow your business.

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