What is a Standard Operating Procedure and why do you need them? Are they beneficial even for small businesses?

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What complicated your prep work for year-end review? Were you missing details needed in order to invoice your customers, whom, by the way, wanted to spend their tax dollars before the 31st? Were you working to reconcile your vendor statement and discovered you are still missing receipts or details from back in July, that you didn’t follow-up on? Do you have all the W9 forms you need from vendors you paid throughout the year?

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